John B. Jaeger

 

5/2012 – 6/2015 //  Department of State – Bureau of Conflict and Stabilization Operations // Istanbul, Turkey

Primary Responsibility: As program officer for CSO's Syria team, designed and managed an eight-figure program, worked directly with Syrians and multiple USG and ally entities to help create communications networks, develop civilian leadership, inform the populace, strengthen independent voices, increase resilience, and reduce physical, digital, and psycho-social threats.

Secondary Responsibilities:

  • Developed and delivered training curriculum concerning secure and strategic communications, non-violent resistance, countering violent extremism, journalism, and mass media. 
  • Responsible for briefing senior members of the State Department, Congress, the Intelligence Community, and White House. 
  • Developed best practices and recommendations for team digital security. 

Accomplishments:

  • Meritorious Honor Award (June 2015) - "In recognition of his outstanding performance and contributions."
  • Team Meritorious Honor Award (June 2015) - "For continuing sustained operational excellence in managing CSO's Syria engagement."
  • Certificate of Appreciation (March 2014) - "For strenuous and ambitious efforts to implement CSO's [program]."
  • Certificate of Appreciation (January 2013)

 

8/2005 – 5/2012 // PEAK6 Investments, LP // Chicago, Illinois

1/2009 – 6/2012   Director of Product (OptionsHouse, LLC)

Primary Responsibility: Built a customer-centric Product Management group from scratch whose purpose was to craft a product strategy, execute that strategy in an efficient and effective manner, and ensure an optimal customer experience.

Secondary Responsibilities:

  • Built a brand positioning strategy in cooperation with Chief Marketing Officer 
  • Hands-on design and development of key products 
  • Participation in the hiring of executive-level employees
  • Contribution to the creation and execution of a long-term overall strategic vision for the firm

Accomplishments:

  • Initial creation of dynamic, highly capable, team responsible for all aspects of product strategy
  • Completely rebuilt core trading platform, awarded Best for Options Traders by Barron’s: The Dow Jones Business and Financial Weekly
  • Released industry-leading mobile trading applications for all leading devices
  • Helped the organization grow into one of the largest retail brokerages in the world

10/2007 – 1/2009   Director of Business Development (OptionsHouse, LLC)

Primary Responsibility:

  • Responsible for the expansion of retail brokerage business through strategic partnerships

Secondary Responsibilities:

  • Design, development and deployment of a white-label retail trading platform
  • Contract negotiations with vendors, clients and partners
  • Research and development of international business opportunities

Accomplishments:

  • Shepherded long-term multimillion-dollar relationship with one of firm’s largest competitors

8/2005 – 4/2007   Director of Technology (PEAK6 Investments, LP)

Primary Responsibility:

  • Led the team responsible for all aspects of day-to-day technology operations for one of the most successful equity derivatives trading firms in the world; including quality assurance, systems and networking, security, software development, and application support 

Secondary Responsibilities:

  • Creation and implementation of a business continuity strategy
  • Creation and implementation of an information security strategy
  • Design and implementation of a new data center
  • Budgetary responsibility for all technology-related costs
  • Oversight of market-making initiative
  • Hiring of senior-level employees
  • Assistance in creation of a long-term overall strategic vision for the firm

Accomplishments:

  • Establishment of first quality assurance group for a multi-million line code base spanning three revision control systems, six years, and significant amounts of legacy code integral to daily operation of the firm’s highly available electronic trading systems
  • Restructuring of all vendor relationships; realization of seven figures in annual cost savings

 

12/2000 – 8/2005   NNI // Chicago, Illinois 

Chief Technical Officer

Primary Responsibilities:

  • Partner responsible for all aspects of day-to-day technology operations for a software development company; including software development, quality assurance, systems and networking, and application support 
  • Responsible for the architecture, design, development, and general management of a robust marketing logistics and research software solution

Secondary Responsibilities: 

  • Managed deployment of enterprise applications for large non-profit agencies
  • Oversight of all corporate, product, and brand identity design
  • Management of vendor relationships
  • Negotiation of client contracts
  • Training of clients

Accomplishments:

  • Successful navigation through a recession without reduction in workforce
  • Establishment and growth of primary revenue-driving product line for the company  

 

9/1999 – 10/2000   BestOffer, Inc. // San Francisco, CA

Director of Operations

Primary Responsibility:

  • Responsible for all aspects of day-to-day technical operations for a web-based service start-up; including systems and networking, security, and developer support

Secondary Responsibilities:

  • Design, implementation, and management of multiple data centers
  • Establishment and management of all technical vendor relationships 
  • Design, creation, and administration of development environments

Accomplishments:

  • As the company’s second technology employee, established, expanded, and managed technology team to meet the needs of a fast-growing company
  • Helped the company expand from a 12-person, 1-office operation to over two hundred full- and part-time employees in three stationary offices and over a dozen mobile offices in about a year

 

5/1999 – 9/1999   InstantObjects, Inc. // San Francisco, California 

Director of Operations

Primary Responsibility:

  • Responsible for all aspects of day-to-day technical operations for a data provider including systems and networking, security, and developer support

Secondary Responsibilities:

  • Hands-on administration of systems, network, and database
  • Management of technology vendor relationships

Accomplishments:

  • Conducted complete security audit and overhaul of all systems and networks
  • Achieved positive service and licensing status with all vendors

 

12/1998 – 5/1999   I-Mind Education Systems, Inc. // Corte Madera, California 

Lead Systems Architect

Primary Responsibility:

  • Responsible for systems architecture and implementation for a web-based educational software services provider

Secondary Responsibilities:

  • Creation and implementation of information security policies
  • Extensive performance tuning of Java application servers
  • Database administration

Accomplishments:

  • Designed and implemented all aspects of systems and network infrastructure including policies, procedures, and usage documentation
  • Designed and implemented pilot server/NC network for the delivery of NT-based applications in a Solaris environment

 

6/1997 – 1/1998   General Electric Medical Systems // Mt. Prospect, Illinois 

Lead Systems Architect

Primary Responsibility:

  • Responsible for design, development, and implementation of an intranet/extranet solution for a division of GE Medical Systems

Secondary Responsibilities:

  • Development of educational content 
  • Implementation of a knowledge management solution
  • UNIX administration

Accomplishments:

  • Helped the division achieve ISO 9000 certification largely through document control and knowledge management solutions

 

6/1994 - Present   Various Contracts

Includes numerous contractual projects for companies of various sizes and industries. Highlights of these projects follow.

  • Provided software development services for very large pharmaceutical companies through Qwest Communications International, Inc./Frontier Media Group.  
  • Created technology demonstrations highlighting new products used by USRobotics/3Com for industry trade shows. 
  • Acted as interim Director of Operations for SCORE! Educational Centers, a division of Kaplan, Inc.